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Terms of Service

Last updated: 1 June 2026

These Terms of Service ("Terms") govern your access to and use of the website, platform, and services provided by Cybromines Private Limited ("Cybromines", "we", "us"). By using our services, you agree to these Terms.

1. Acceptance of terms

By accessing or using our website or platform, you confirm that you accept these Terms and agree to comply with them. If you are using the services on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Use of the services

You agree to use the services lawfully and not to:

  • Use the services in any way that breaches applicable laws or regulations;
  • Attempt to gain unauthorised access to any part of the platform or its systems;
  • Interfere with or disrupt the integrity or performance of the services;
  • Reverse engineer, copy, or resell the services except as expressly permitted.

3. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorised use or security breach.

4. Subscriptions and fees

Access to the Cybromines platform is provided under a separate commercial agreement or order form, which sets out applicable fees, terms, and service levels. Those commercial terms prevail over these Terms in the event of any conflict relating to paid services.

5. Intellectual property

All intellectual property rights in the website, platform, and services — including software, design, and content — remain the property of Cybromines or its licensors. These Terms do not grant you any rights other than the limited right to use the services as permitted.

6. Customer data

You retain all rights to the data you submit to the platform. You grant us a limited licence to process that data solely to provide and improve the services, as described in our Privacy Policy.

7. Third-party services

The services may integrate with third-party platforms such as WhatsApp and Meta. Your use of those platforms is subject to their own terms, and we are not responsible for their availability or conduct.

8. Disclaimers and limitation of liability

The website is provided on an "as is" basis without warranties of any kind. To the maximum extent permitted by law, Cybromines shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website. Liability relating to paid services is governed by the applicable commercial agreement.

9. Changes to these terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use of the services after changes take effect constitutes acceptance.

10. Governing law

These Terms are governed by the laws of the United Arab Emirates, and the courts of Dubai shall have exclusive jurisdiction over any dispute, subject to any mandatory consumer protections.

11. Contact

Questions about these Terms can be sent to hello@cybromines.com.